Pre-Studio Assist - Single Incident
“ Immediate access to our support network without a fixed term contract or full ‘Assist’ package ”
- Pay As You Go
Perfect if you don’t need a support contract but still require immediate access to our support function - Highly Available
Help is instantly available by telephone for a low-cost fixed fee per incident - Generous Call Times
One-off resolution is ideal for ad hoc requirements and guarantees you a maximum call time per incident
- Efficient & Economical
No need to incur support costs unless you absolutely need to - Simple Registration
Registering for one-off support is easy and once it is done you’ll have access to support as often as you need - Comparable Service Levels
Identical QOS and support levels as our alternative support contracts - Community Support
Free community forum support is and will always be available to all users of our products and services - Multichannel
Choose the support medium that best suites your production. Email, Tickets, Phone or Live Chat - Always Ready
Flexible hours, so we’ll work out of normal hours at no extra charge – We’re awake when you are - Complete Flexibility
The most flexible of our support options for one-off pre-production incident resolution
- Pay As You Go
Perfect if you don’t need a support contract but still require immediate access to our support function - Highly Available
Help is instantly available by telephone for a low-cost fixed fee per incident - Generous Call Times
One-off resolution is ideal for ad hoc requirements and guarantees you a maximum call time per incident
- Efficient & Economical
No need to incur support costs unless you absolutely need to - Simple Registration
Registering for one-off support is easy and once it is done you’ll have access to support as often as you need - Comparable Service Levels
Identical QOS and support levels as our alternative support contracts
- Community Support
Free community forum support is and will always be available to all users of our products and services
- Multichannel
Choose the support medium that best suites your production. Email, Tickets, Phone or Live Chat
- Always Ready
Flexible hours, so we’ll work out of normal hours at no extra charge – We’re awake when you are
- Complete Flexibility
The most flexible of our support options for one-off pre-production incident resolution
Interested? Want to try Single Incident Support?
